DOCUMENTATION

Valid email error codes

All operations regarding the Valid Email return an error code, informing the failure of the operation.

The table with the descriptions of possible Valid Email errors is below:

Value Meaning
0 Success
1 An unexpected error occurred, the cause were not identify. Please contact our technical support through the email [email protected] to report the problem. Thank you in advance for your understanding and cooperation.
2 Event can not be associated with a client and email code does not exist.
3 Email already registered or in use in another relationship.
4 Non-existent record for deletion.
5 No record for change.
6 Registration is already in use. Operation not allowed.
8 Null Inquiry.
9 Do not send email.
10 There are no authorized senders for this relationship.
11 There are no incoming/outgoing emails in this relationship.
12 There are no emails for this search criteria.
500 Success.
501 Generic error.
502 Error in email validation from.
503 Error adding session.
504 Error including client information.
505 Error listing session.
506 Error generating incoming email.
507 No data returned.
508 Error reading incoming email.
509 No record available.
510 Error storing Valid Email attachment.
511 Error parsing message.
512 Error storing original email.
513 Error storing original email attachment.
514 Error updating incoming email status.
515 Error processing attachment files.
516 Error listing Valid Emails.
517 Error generating time stamp.
518 Error updating Valid Email status.
519 Certificate not found.
520 Certificate is not with full certification chain.
521 Error storing SMTP LOGs from received email.
522 Error getting email sending session.
523 Error saving SMTP LOGs from sent email.
524 Error listing output session.
525 Error listing standard email header text.
526 Valid Email not found.
527 Error adding reading event.
528 Error updating status of Valid Email sending.
529 Error including historical events.
530 Original email not found.
531 Error listing attachment from the original email.
532 Error getting email text.
533 EVK not found.
534 Error reading connection string.
535 Unexpected stamp type.
536 Invalid event.
537 Client without balance.
538 Error quering event.
539 Error saving notification.
540 Error quering notification.
541 Error querying text from attachment file table.
542 Error querying configuration.
543 Error deleting original email.
544 Error changing session.
545 Error updating SMTP log time stamp.
546 Error listing SMTP log time stamp.
547 Error updating original email time stamp.
548 Error listing original email time stamp.
549 Error handling time stamp failed.
556 Error loading Valid Email.
557 There are more than one Valid Email for the informed EVS.
558 There are more than one Valid Email for the informed subject.
559 Client code does not match informed CNPJ.
560 Not informed client ID.
561 Client's CNPJ not informed.
562 Email of Authorized Sender not informed.
563 Not informed Sender's name.
564 Not informed Receiver's email.
565 Not informed Receiver's name.
566 Not informed Subject of the email.
567 Not informed body of the message.
568 Failed to send email (SMTP).
5011 There are no incoming/outgoing emails in this relationship.
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